FIVE TRUE STATEMENTS WE DON’T HEAR VERY OFTEN
It’s a shame, because it would help us do a much better job of bringing ideas to people:
“I don’t care enough to do what you’re asking.”
“I don’t trust you enough to hear you out.”
“I don’t believe it’s worth what it will cost in time, money or risk.”
“I’m afraid of the changes it will cause.”
“I don’t believe that I’m the kind of person who can do this.”
Instead, people talk about features, quality or budgets. Which might be genuine inquiry, but is often simply a way of stalling until time runs out. When someone cares enough to tell us their truth, perhaps the best response is “thank you.”
FROM: Seth Godin’s Blog
REFLECTION:
- How willing are you to say your truth?
- How willing are you to hear someone else share their truth?
- Can you say “thank you” to someone for brining their ideas to you?
- What would happen if you said “thank you” instead of defending… closing the door on dialogue?